Founder and Chief Executive Officer (CEO)
Ken brings 30 years of financial experience to Mortgage House. From currency trading to commercial leasing, Ken has extensive knowledge of loan and mortgage products and the financial industry overall.
In 1997, Ken identified a clear need in the Australian mortgage industry for an alternative lending option to the big banks and Mortgage House was born. Today, Mortgage House has become a genuine banking alternative and a major provider of home loans to the Australian public.
With his team, Ken grew Mortgage House 300 per cent between 1998 and 2004 – a remarkable achievement given this was during the Global Financial Crisis (GFC).
This business management and exceptional growth can be attributed to Ken’s key operational mandates.
These include the development of the mortgage industry’s most advanced technology in loan processing; carefully managing costs; securing, training & coaching the very best staff and, most importantly, always ensuring the highest level of customer service.
Sarah has 17 years’ experience in senior management across multiple industries from Government to the private sector in Australia, South East Asia and the USA. Sarah’s key strengths lie in her successful ability and track record in building and transforming organisations.
Sarah joined Mortgage House in March 2011 and as the Managing Director, is accountable for the overall performance of the company and ensuring it achieves its strategic objectives.
Sarah’s leadership is also driven by key operational mandates. She is an advocate of Mortgage House’s technological leadership and when combined with her skilled personnel – the customer outcomes are always beneficial.
Sarah also actively encourages open and transparent communication within the organisation and, of course, with the customer. The end result is always mutually beneficial.
Chief Financial Officer
Richard has extensive experience as a finance leader in financial services across Australia, South Africa and the UK. His recent roles include leading the Group Treasury Finance team at Commonwealth Bank. Prior to this, he held a similar role at Westpac, as well as other varied finance leadership and CFO positions at Deutsche Bank and UBS. In total, Richard has over 30 years’ experience of working in the financial services industry.
As the Chief Financial Officer, Richard has responsibility for the financial health of Mortgage House including overall financial management and statutory reporting. He also has responsibility for the supervision and management of the finance team.
Richard is a Fellow of the Institute of Chartered Accountants in England & Wales and holds degrees in civil engineering from Liverpool University.
Sean has more than 28 years’ experience in the mortgage industry.
He joined the Mortgage House team 18 years ago with the goal to start up and grow the businesses wholesale funding program and further extend Mortgage House’s offering to customers.
Sean’s primary responsibilities include the administration and regulatory oversight of the entire Mortgage House Group.
Prior to joining Mortgage House in 2001, Sean spent 10 years in mortgage origination and management. This included the Seaside Management Group which was created to leverage the losses that occurred out of the Government sponsored home loan program – ‘Home Fund.’
This role gave Sean the experience and knowledge to identify and maximise like opportunities for the Mortgage House operation.
Head of Securitisation / Structured Finance
Steven has more than 19 years of experience in the finance industry. Steven joined Mortgage House to lead the development of Mortgage House’s funding programmes as well as assisting in the development of an effective enterprise risk management framework.
Steven’s primary responsibilities include arranging and overseeing the raising of funding for Mortgage House, the administration of funding programmes and for enterprise risk management.
Prior to joining Mortgage House, Steven worked in the front office and treasury teams of a number of major organisations including Lloyds Bank and Westpac. Most recently Steven worked at Latitude Financial Services where he played a key role in establishing a new treasury function and the establishment of a number of funding programmes including the first ever Australian and New Zealand credit card master trust transactions and the first Australian Personal Loan ABS transaction.
Steven holds a Bachelor of Science (Economics and Business Finance) from Brunel University, London.
Head of Technology and Business Solutions
Luke joined Mortgage House in May of 2016 to continue making it easy for our customers to connect with us digitally. Luke and his team are delivering new online services that put our customers in control, simplifying the way Australians can secure and manage their finances at any time, from anywhere. He actively partners with emerging fintechs, creating innovative solutions to address contemporary customer needs.
Through leading teams in the design and delivery of systems across a range of industries including telecommunications, technology, legal partnerships, and travel & tourism, Luke brings diverse experience in digital customer engagement to Mortgage House. During an eleven-year tenure with Travelport (Galileo), a Global Distribution System listed on the New York Stock Exchange, his global team developed APIs and apps that connect airlines, hotels, cruise lines and car rental companies with multinational travel agencies, corporations and online travel sites. The products designed by Luke process millions of high-value transactions each day for travellers around the globe.
Luke is a father of three girls, a keen musician and sailor, and holds a Bachelor of Science (Computer Science) from Macquarie University, Sydney.