Talk to a Lending Specialist
- Request a call back
- Make an appointment
Book a time that’s convenient for you and one of our loan specialists will give you a call
Please fill out the form below to make an in-person appointment at our North Sydney Head Office
Find a Lender
Mortgage House has mortgage brokers throughout New South Wales, Queensland and Victoria. We can help you find a loan package that’s tailored for you.
- NSW Branches
AdelaidePO Box 1962 NORTH SYDNEY 205904 3568 0050AlexandriaPO Box 1962 NORTH SYDNEY 205902 8116 1016BankstownSuite 28, Level 2/432 Chapel BANKSTOWN 220002 9791 5820BlacktownSuite 1/L2/24 Main Street BLACKTOWN 214802 8834 9455BondiLevel 22, Westfield Tower 2/101 Grafton Street BONDI JUNCTION 202213 0080 3432BrisbanePO Box 1962 NORTH SYDNEY 205904 0822 8110ChatswoodShop 53, Level 3 Lemon Grove Shopping Centre/427-441 Victoria Avenue CHATSWOOD 206702 9410 4000CremornePO Box 1962 NORTH SYDNEY 205902 8116 1029Crows NestPO Box 1962 NORTH SYDNEY 205902 8116 1029Head OfficeLevel 34/101 Miller Street NORTH SYDNEY 206002 8116 1010HomebushPO Box 1962 NORTH SYDNEY 205902 8116 1012IpswichPO Box 1962 NORTH SYDNEY 205904 0822 8110KellyvillePO Box 1962 NORTH SYDNEY 205902 8116 1048Lane CovePO Box 1962 NORTH SYDNEY 205902 8116 1029LeichhardtSuite 102, Level 1 30 Cowper Street PARRAMATTA 215002 9564 2099LindfieldPO Box 1962 NORTH SYDNEY 205902 8116 1050LiverpoolPO Box 51 LIVERPOOL 187102 8834 9421MacArthur40 Spitfire Street RABY 256602 8834 9389Macquarie ParkPO Box 1962 NORTH SYDNEY 205904 3319 9301MosmanPO Box 1962 NORTH SYDNEY 205904 3568 0050Neutral BayPO Box 1962 NORTH SYDNEY 205902 8116 1029North SydneyLevel 34/101 Miller Street NORTH SYDNEY 2060133 144NorthbridgePO Box 1962 NORTH SYDNEY 205902 8116 1050RipleyPO Box 1962 NORTH SYDNEY 205904 0822 8110RosevillePO Box 1962 NORTH SYDNEY 205902 8116 1050Rouse Hill3 Guardian BEAUMONT HILLS 215504 3529 3575Ryde1/1020 Victoria Road WEST RYDE 211402 9874 3000Springfield LakesPO Box 1962 NORTH SYDNEY 205904 0822 8110St LeonardsPO Box 1962 NORTH SYDNEY 205904 3568 0050SutherlandShop 2/852-854 Old Princes Highway SUTHERLAND 223202 9521 6685SydneyPO Box 131 HABERFIELD 204502 9560 5585
- VIC Branches
BallaratPO Box 689 DRYSDALE 322204 2376 0931BellarineShop 1 Gallop House, 15 Hancock Street DRYSDALE 322203 5251 5200FootscrayPO Box 689 DRYSDALE 322204 2376 0931GeelongShop 1 Gallop House, 15 Hancock Street DRYSDALE 322203 5251 5200Point CookPO Box 689 DRYSDALE 322204 2376 0931Waurn PondsShop 1 Gallop House, 15 Hancock Street DRYSDALE 322203 5251 5200
Mortgage House Head Office
AddressLevel 34/101 Miller Street, North Sydney, NSW 2060
Postal AddressPO Box 1962 North Sydney, NSW 2059
Fax02 8116 1099
A dedicated, professional and quality team will provide their specialist and personalised advice for your entire home lending needs 6 days of the week. The team has over 30 years experience and adheres to strict set of business practices, standards and ethical behaviour. Their diverse finance related customer service background means a high level of customer service is second nature and always aim to achieve a great result. For life’s big decisions our experience, skills, knowledge can deliver the very best in achieving your financial goals and success.
Meet the team
Your Feedback Matters
- Mortgage Customer Feedback
At Mortgage House we believe that it is essential for our customers to be able to provide feedback and be given the opportunity to voice any concerns in order for us to respond appropriately to any complaints or disputes.
We also value your feedback on what we do well and as such also seek compliments when they are due.
We and our Branch Network are members of the Mortgage & Finance Association of Australia (MFAA) and as such we are also subject to the requirement to have in place an Internal Dispute Resolution (IDR) procedure.
Please email your feedback to [email protected]
- Receiving Compliments or Complaints
You can lodge compliments or complaints by contacting our Customer Relations Team:
Telephone – 02 8116 1010
Facsimile – 02 8116 1099
E-mail – [email protected]
Post – PO Box 1962 North Sydney 2059
- Dispute Resolution
In the event that your experience is anything less than exceptional and you require assistance in resolving a matter, we invite you to meet directly with Senior Management to ensure a prompt and favourable outcome. We encourage a face to face meeting, over coffee, to provide you a personalised service with key decision-makers within the organisation.
Alternatively, you may send written details of your matter and we will contact upon delivery of the letter to confirm we have received it and to provide a timeframe to have the matter resolved.
In all cases, we will keep you updated throughout the process and work with you to resolve the matter in a timely fashion.
- Unsubscribe from Marketing Information
If you do not wish to receive marketing information, you may at any time decline to receive such information by contacting our offices by telephoning (02) 8116 1010 or by writing to us at [email protected]. We will not charge you for giving effect to your request and will take all reasonable steps to meet your request at the earliest possible opportunity.
- Our External Disput Resolution Scheme
If we do not reach agreement on your complaint, you may refer the complaint to an ASIC Approved External Dispute Resolution (EDR) Scheme.
Our external dispute resolution provider is CIO (Credit & Investments Ombudsmen) Phone 1800 138 422, www.cio.com.au
External dispute resolution is a free service established to provide you with an independent mechanism to resolve specific complaints.